Frequently Asked Questions

Answers about ergonomic chairs for little people, custom fit, school and workplace seating, ordering and shipping.

Who is the Little Person Chair designed for?

Our configurable chair is designed around the seating needs of little people and people of short stature. We review individual measurements, foot support and the intended desk or table before confirming a configuration.

Can you help someone with achondroplasia or another form of dwarfism?

Yes. Tell us about the fit you need, rather than choosing a chair by diagnosis alone. People with the same form of dwarfism can need different seat depths, backrests and foot support. We confirm available options and compatibility individually.

Can chairs be configured for children and school use?

We can review seating for students with dwarfism or short stature, including classroom desk height, foot support and floor surface. Fit and available adjustments must be checked for the individual student. Please include the student's measurements and school requirements with your request.

Which chair options can be customized?

Depending on the model, choices include seat width and depth, backrest, lift height, armrests, upholstery and casters or glides. The Little Person Chair also offers an optional adjustable T-bar footrest. We confirm compatible combinations before quoting.

How do I choose the right size?

Start with our Measurements guide. Seat depth and width, lower-leg length, armrest height and desk clearance all matter. Share your measurements and current seating challenges so we can review the fit.

How do I request a quote or place an order?

Use the chair configurator or add products to a quote request. Enter your contact details, review the itemized preview and submit it. A quote request is not an order and does not authorize payment. We confirm specifications, availability and pricing before you accept a final quote.

Do you also offer other chairs and desks?

Yes. Alongside chairs for little people and people of short stature, we offer standard-size ergonomic chairs, height-adjustable desks, tables and workplace accessories. Contact us to discuss your space and seating needs.

Are discounts available for multiple chairs?

Ask us about a quote for multiple chairs of the same model. Any quantity discount depends on the configuration and current manufacturer pricing and will be confirmed in your quote.

Can schools and businesses order?

Yes. Include your organization, delivery address, quantity and purchasing requirements in the quote request. Please contact us to confirm payment terms and purchase-order requirements before issuing an order.

Where are the custom chairs manufactured?

Our custom chairs are manufactured in Ontario, Canada, and shipped from the manufacturer. Specialized components may cross the U.S.–Canada border as part of the manufacturing process.

How long does a custom chair take?

Allow approximately 4–6 weeks for order processing, production and shipment after the order is confirmed. Delivery transit time may vary. We will confirm the expected timing for your configuration.

Is shipping free?

Shipping is free for orders within the United States and Canada. See our Shipping policy. Shipping costs and customs-related charges are different; ask us to clarify the treatment of any applicable charges in your quote.

Can tariffs or customs charges affect the price?

Cross-border manufacturing and shipping can involve import duties, tariffs, taxes and customs-clearance charges. These costs depend on the product, its origin, customs classification and the rules in effect when it crosses the border. Contact us for current pricing and clarification of any applicable cross-border charges before ordering.

Which casters should I choose?

Tell us whether the chair will be used on carpet or a hard floor and whether locking casters or glides are needed. We will review the available options for your model and setting.

What is the return policy?

Custom-made products have specific return and cancellation conditions. Review our Refund policy before ordering, and contact us promptly if a shipment arrives damaged or a product appears defective.

Can you provide documents for an insurance claim?

We can provide product and purchase documentation for you to submit to your insurer. We do not process insurance claims directly, and reimbursement is determined by your insurer.

What warranty applies?

Manufacturer warranty coverage varies by product, component and use. Please review ergoCentric's current warranty information and ask us which terms apply to your quoted configuration.

Which fabrics and colors are available?

Available upholstery and colors depend on the model and current manufacturer selection. We confirm choices and lead times with your quote. Screen colors can differ from the actual material.

How can I contact you?

Email sales@assistinglittlepeople.com with your questions or quote details.